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Crisp Assessment - Telephone Skills

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Crisp Assessment - Telephone Skills that Satisfy Customers


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This is the ASSESSMENT ONLY for a Crisp 50-Minute book series title.  If you are interested in purchasing the book, please visit the IAAP Store.  Crisp 50-Minute books are targeted, easy, and affordable ways to learn new skills, or improve existing skills.  This assessment is worth 2 IAAP CAP Recertification points.